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Nova Display, Inc. is engaged in design, production, and
marketing of visual display systems, store fixtures, acrylic display
products,
merchandising accessories, and numerous other specialty displays used in
retail and commercial establishments, trade-show and exhibit
environments, financial and government institutions, museums and
galleries, corporate offices, restaurants. gift shops, etc.
We are committed to carrying the largest assortment of Quality Acrylic
Displays at a Guaranteed Low Price!
Design & Engineering
We specialize in design, planning and project management. We will assist
you on specifying any of your project, and help develop your own idea
from prototype to production. We guaranty you a personalized support,
innovative thinking and exceptional quality of fabrication. Just call,
fax or e-mail us a rough sketch and let us do the rest.
Manufacturing & Fulfillment
We offer pre-fabricated and custom fabricated products, all manufactured
from exceptional quality, clear, color or frosted lightweight acrylic.
If you are interested in a custom item please feel free to email or call
us to discuss the available options. Our goal is to help you make the
best choice for your needs and budget. Our laser cutter and computerized
router enable us to be creative as well as competitive.
Customer Service & Satisfaction
We at Nova Display strive for excellence. Our knowledgeable customer
service department is here to serve you from Mon-Fri, 8:00am - 4:30pm.
Online orders are given the same quick and efficient customer service as
all orders we receive. Shopping online with us is safe, easy and secure.
If you are looking for a specific item, browse through the online store
by clicking on the categories on the left. All items are shown in line
drawings along with description and dimensions. You may select the item
you need by clicking on "Add-to-Cart" button. To review your selections
at any time click on the "Shopping Cart" on the top of the page. You may
change quantities or remove items from your list, choose to "Continue
Shopping" or "Check out". If paying with a card, you will be linked to a
secure (encrypted) server when it is time to enter your credit card
number and provide a shipping address.
Terms and Conditions
Shipping - 90% of orders on finished products are shipped out within
2-15 business days from our sales/distribution center. Products or
components which are not available in stock at the moment of ordering
will be shipped in 2-4 weeks. Most small orders are shipped via UPS
Ground. For large orders, we'll ship via freight by the most reliable
and inexpensive carrier to your location. We also offer express air and
economical two day air service on most items in stock. If an order is to
be shipped via air or internationally (including Canada) you must call
(707) 535-2464 to make arrangements prior placing the order online.
Payments - All orders are shipped F.O.B Nova Display. We accept
Visa, Master Card, American Express, Pay Pal, in addition to Money
Orders, Cashier's Checks and Business/Personal Checks. For orders by
phone, you may pre-pay your order via check or wire transfer. Orders
prepaid with a check will be shipped within 24 hours of check clearance.
New customers wishing to prepay an order totaling $5,000 or more must
allow 10 business days for their check to clear. This policy applies to
personal, business, cashiers, and certified checks, as well as money
orders. Orders shipped to addresses in California also pay an additional
sales tax of 8.00%. If your business is tax exempt, please fax your
California Non-Taxable Transaction Certificate to 707-535-2467.
All payment must be made in US Dollars. Additional charges will apply
for bulky items, overnight delivery, second-day air, or shipments
outside the Continental US. We will contact you if the shipping and
handling vary from the above schedule. On ground shipment orders please
anticipate a 1 to 2 week delivery time.
Volume Discounts:
$250.00 - $499.00 receive 5% discount
$500.00 - $999.00 receive 10% discount
$1000.00 or more receive 15% discount
Returns - Inspect your shipment immediately upon arrival. If your
order is not received in satisfactory condition, keep all packaging and
notify us within (3) days of receipt. Stock merchandise in original,
unopened packaging may be returned for refund within fifteen (15) days
of receipt. Items must be in their original state (undamaged). Shipping
and handling charges for returned items are non-refundable. All returns
must be accompanied by the order statement and RMA number. Please call
our office to receive your RMA (Return Authorization Number). You may
want to insure your return. We cannot be responsible for lost or
misdirected returns. Returns must be insured for the invoiced value of
the merchandise. Please note that custom merchandise is not returnable.
If you paid for your order by credit card, a credit will be issued and
will appear on your billing statement. A 30% restocking fee will be
charged on all returns. If you have any questions, ask your salesperson
for details.
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