Shipping - 90% of orders on finished products are shipped out within 2-15 business days from our sales/distribution center. Products or components which are not available in stock at the moment of ordering will be shipped in 2-4 weeks. Most small orders are shipped via UPS Ground. For large orders, we'll ship via freight by the most reliable and inexpensive carrier to your location. We also offer express air and economical two day air service on most items in stock. If an order is to be shipped via air or internationally (including Canada) you must call (541) 505-7450 to make arrangements prior placing the order online.
Payments - All orders are shipped F.O.B Nova Display. We accept Visa, Master Card, American Express, Pay Pal, in addition to Money Orders, Cashier's Checks and Business/Personal Checks. For orders by phone, you may pre-pay your order via check or wire transfer. Orders prepaid with a check will be shipped within 24 hours of check clearance. New customers wishing to prepay an order totaling $5,000 or more must allow 10 business days for their check to clear. This policy applies to personal, business, cashiers, and certified checks, as well as money orders.
All payment must be made in US Dollars.
Additional charges will apply for bulky
items, overnight delivery, second-day air,
or shipments outside the Continental US. We
will contact you if the shipping and
handling vary from the above schedule. On
ground shipment orders please anticipate a 1
to 2 week delivery time.
$250.00 - $499.00 receive 5% discount
$500.00 - $999.00 receive 10% discount
$1000.00 or more receive 15% discount
Returns - Inspect your shipment
immediately upon arrival. If your order is
not received in satisfactory condition, keep
all packaging and notify us within (3) days
of receipt. Stock merchandise in original,
unopened packaging may be returned for
refund within fifteen (15) days of receipt.
Items must be in their original state
(undamaged). Shipping and handling charges
for returned items are non-refundable. All
returns must be accompanied by the order
statement and RMA number. Please call our
office to receive your RMA (Return
Authorization Number). You may want to
insure your return. We cannot be responsible
for lost or misdirected returns. Returns
must be insured for the invoiced value of
the merchandise. Please note that custom
merchandise is not returnable. If you paid
for your order by credit card, a credit will
be issued and will appear on your billing
statement. A 30% restocking fee will be
charged on all returns. If you have any
questions, ask your salesperson for details.